Choose a common question below. This helper uses built-in answers only and does not connect to an AI service.
Yes. Live animals are shipped using eligible overnight livestock shipping options. Available shipping choices and charges are shown during checkout.
Yes, local pickup is available when shown at checkout. Please wait until your order is ready before arriving for pickup.
WYSIWYG means “What You See Is What You Get.” The coral pictured in a WYSIWYG listing is the individual coral you are purchasing.
If livestock arrives deceased, contact DNA Aquatic promptly and provide the required photos within 24 hours of arrival so the claim can be reviewed under our DOA policy.
Tier 2 members receive 15% off eligible coral purchases. Tier 3 members receive 30% off eligible coral purchases while the membership is active.
Use the care information on the product listing as a starting point. If you are unsure about a specific tankmate combination, contact DNA Aquatic before ordering so our staff can help.
Livestock orders below $299.00 receive a separate shipping invoice before shipment.
Choose a free freshwater aquarium plant bundle as your bonus with a qualifying DNA Aquatic online order of $299 or more in eligible merchandise.
DNA Aquatic will include a plant bundle such as Vallisneria or Amazon Sword with the order. One reward choice per qualifying order; applicable shipping charges still apply.