Choose a common question below. This helper uses built-in answers only and does not connect to an AI service.
Do you ship live fish and coral?
Yes. Live animals are shipped using eligible overnight livestock shipping options. Available shipping choices and charges are shown during checkout.
Can I pick up my order locally?
Yes, local pickup is available when shown at checkout. Please wait until your order is ready before arriving for pickup.
What does WYSIWYG coral mean?
WYSIWYG means “What You See Is What You Get.” The coral pictured in a WYSIWYG listing is the individual coral you are purchasing.
What is the livestock DOA policy?
If livestock arrives deceased, contact DNA Aquatic promptly and provide the required photos within 24 hours of arrival so the claim can be reviewed under our DOA policy.
What do Coral Frag Club members get?
Tier 2 members receive 15% off eligible coral purchases. Tier 3 members receive 30% off eligible coral purchases while the membership is active.
How do I check fish or coral compatibility?
Use the care information on the product listing as a starting point. If you are unsure about a specific tankmate combination, contact DNA Aquatic before ordering so our staff can help.